Last Updated: December 2024
Welcome to JG Home Tech. These Terms of Service ('Terms') govern your use of our website and the purchase of products from us. By accessing our website or making a purchase, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree to these Terms, please do not use our website or purchase from us.
Business Details
This website is operated by:
JG Home Tech
ABN: 95 858 214 050
Address: 517 Guinea St, Albury NSW 2640, Australia
Email: support@jghometech.com
Phone: 0477 841 583
Business Hours: Monday - Friday, 9am - 5pm AEST
JG Home Tech is an Australian-owned business specialising in smart home technology products.
Products and Services
We sell smart home technology products including but not limited to:
- Security cameras and surveillance systems
- Video doorbells
- Robot vacuums and cleaning devices
- Smart locks and access control
- Smart scales and health monitoring devices
All product descriptions, images, and specifications on our website are provided for informational purposes. While we strive for accuracy, we do not warrant that product descriptions are complete, reliable, current, or error-free. Actual product appearance may vary from images shown.
Pricing and Currency
All prices on our website are displayed in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to:
- Change prices at any time without prior notice
- Correct pricing errors (if an order is affected, we will contact you before processing)
- Limit quantities available for purchase
- Refuse or cancel orders at our discretion
The price charged will be the price displayed at the time of purchase, subject to correction of errors.
Ordering and Payment
By placing an order, you:
- Warrant that you are at least 18 years old
- Warrant that you have the legal capacity to enter into a binding contract
- Agree to provide accurate and complete information
- Authorise us to charge your selected payment method
Order Acceptance: Your order is an offer to purchase. We reserve the right to accept or decline your order. An order confirmation email does not constitute acceptance. Acceptance occurs when we dispatch your order.
Payment Methods: We accept Visa, Mastercard, American Express, PayPal, Afterpay, and Zip. All payments are processed securely through our payment gateway.
Delivery
We deliver within Australia only. Delivery timeframes are estimates and not guaranteed:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Delivery times commence from dispatch and may vary for remote areas or during peak periods. Risk of loss and title passes to you upon delivery.
For full details, please refer to our Shipping Policy.
Returns and Refunds
Your rights under Australian Consumer Law are not affected by these Terms. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage.
For full details on returns, refunds, and your consumer rights, please refer to our Return & Refund Policy.
Warranty
All products come with manufacturer warranty. Warranty periods vary by product and are in addition to your rights under Australian Consumer Law.
Warranties do not cover:
- Damage from misuse, accidents, or neglect
- Unauthorised modifications or repairs
- Normal wear and tear
- Cosmetic damage that does not affect functionality
Website Use
When using our website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Interfere with the website's operation or security
- Use automated systems to access the website without permission
- Reproduce, duplicate, copy, or resell any part of our website without authorisation
We reserve the right to restrict access to our website at any time without notice.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of JG Home Tech or our licensors and is protected by Australian and international copyright laws.
Product names, logos, and brands are the property of their respective owners. Their use on our website does not imply endorsement or affiliation.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Limitation of Liability
To the maximum extent permitted by law:
- We make no warranties about the suitability, reliability, or accuracy of the website or its content
- We are not liable for any indirect, incidental, special, or consequential damages
- Our total liability for any claim is limited to the amount paid for the relevant product or service
Nothing in these Terms excludes or limits any guarantee, right, or remedy that cannot be excluded or limited under the Australian Consumer Law.
Indemnification
You agree to indemnify and hold harmless JG Home Tech, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of our website or products.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
Changes to Terms
We may update these Terms from time to time. Changes will be effective when posted on our website. Your continued use of our website after changes constitutes acceptance of the updated Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Contact Us
If you have any questions about these Terms, please contact us:
JG Home Tech
ABN: 95 858 214 050
Address: 517 Guinea St, Albury NSW 2640, Australia
Email: support@jghometech.com
Phone: 0477 841 583
Business Hours: Monday - Friday, 9am - 5pm AEST